Support | Evisions
Support

Supporting you is our main focus.  We get you straight, fast answers – without time-consuming holdups or false starts.  Plus our experienced, highly trained team ensures you get the right solution for your specific needs.  So we invite you to give us a click or a call and discover all the outstanding support we can provide.


Product Support
Product Support

View product specific resources to help simplify your implementation and maintenance.

Knowledge Base                                             

Search the Knowledge Base for answers to the most common questions.  

Documentation and Software
Documentation and Software

Installation, product documentation and software downloads for each of our products can be found here.  Search based on product, key words, or document type for the specific information you are looking for.
*Client login required.

CO-OP User Community
CO-OP User Community

The CO-OP User Community is a collaborative client-centric place to share ideas, experiences, development, forms and reports with users just like you.
*Client login required.

Evisions HelpDesk
HelpDesk

The HelpDesk provides our clients and technical staff a method to accurately capture, track, sort and view product support requests.
*Client login required.

Cayuse Research Suite
Evisions Research Suite

Support for the Cayuse product line will continue to be performed from Cayuse's Portland office and through Cayuse's website. Please bear with us while we integrate our support systems. To find out more, visit www.support.cayuse.com.

Tax Center
Tax Center

Templates, User Guide, Form Specs and Samples.

 

 

Testimonials

"I came to SUNY Adirondack from a school with no reporting tool, where everything had to be requested. When I got up here and found Argos, it was just unbelievable how much easier it made my job."

Cynthia Zielaskowski,
Director of Registration and Records
SUNY Adirondack


Xavier University

"Over the 10 years or so that we've been an Evisions client, the customer support has remained excellent on a consistent basis."

Melva Williams
Interim VP for the Office
of Technology Administration
Xavier University of Louisiana


Lehigh University“Argos helps me keep the pulse of my many volunteer groups. It provides me a user-friendly interface, that allows me to search on just about any question I have as I deal with over 1,000 volunteers.”

Jessi Schimmel
Associate Director, Alumni Association
Lehigh University
 


Chemeketa Community College

"FormFusion is great... it is built for Banner and uses all of the tools that are already on our system."

Nolan Cobb
Classification and Compensation Analyst
Chemeketa Community College


Foothill – De Anza Community College"We’ve had a really great experience with Evisions. We love the support and help desk. We have implementation of IntelleCheck – saved us tons of money, tons of time – we’re very happy with it."

Matt Rapczynski
Programmer
Foothill – De Anza Community College


Lehigh University“Argos assists me in monitoring staff performance and gift processing entry. We have been able to reduce the amount of paper previously used by our department now that Argos reports are emailed to our respective areas. And we are able to proactively enhance our matching gift program by using Argos to report on various employment and giving parameters.”

Karen A. Sims
Director of Information Processing
Lehigh University


North Orange County Community College District"We're a big fan of Argos. We have had the product for some time now and it has made a huge difference on our multiple campuses."

Bob Hughes
Applications Support Manager
North Orange County Community College District


Foothill – De Anza Community College"We’re using FormFusion to automate some of our purchase orders and various forms. We love the help desk, you know, getting to work with some of the same engineers over and over. Our check templates have been taken care of… and support and everything. We can always call them, you know, I’ve got that 800-number ready to go – I always get another voice on the end of the phone."

Matt Rapczynski
Programmer
Foothill – De Anza Community College


Northwest Nazarene University"Evisions has been incredibly easy to work with. Their professional staff and support staff have been friendly and helpful. When we have had issues, they have been quick to inform us of a current solution or develop new ones. We’re just beginning to see the power and versatility of the Argos software. Projects that used to take us 10-15 different reports can now be accomplished in one DataBlock."

Eric Kellerer
Executive Director of IT
Northwest Nazarene University


University of Oklahoma“We pride ourselves on providing a high level of service to our faculty and Cayuse 424is designed to add an additional level of efficiency to our operation by eliminating redundant Grants.gov form preparation and providing a pre-submission validation check for all Grants.gov proposals.”

Andrea Deaton
Associate Vice President for Research,
Executive Director for the Office of Research Services
University of Oklahoma