Support | Evisions
Support

Supporting you is our main focus.  We get you straight, fast answers – without time-consuming holdups or false starts.  Plus our experienced, highly trained team ensures you get the right solution for your specific needs.  So we invite you to give us a click or a call and discover all the outstanding support we can provide.


Product Support
Product Support

View product specific resources to help simplify your implementation and maintenance.

Knowledge Base                                             

Search the Knowledge Base for answers to the most common questions.  

Documentation and Software
Documentation and Software

Installation, product documentation and software downloads for each of our products can be found here.  Search based on product, key words, or document type for the specific information you are looking for.
*Client login required.

CO-OP User Community
CO-OP User Community

The CO-OP User Community is a collaborative client-centric place to share ideas, experiences, development, forms and reports with users just like you.
*Client login required.

Evisions HelpDesk
HelpDesk

The HelpDesk provides our clients and technical staff a method to accurately capture, track, sort and view product support requests.
*Client login required.

Cayuse Research Suite
Evisions Research Suite

Support for the Cayuse product line will continue to be performed from Cayuse's Portland office and through Cayuse's website. Please bear with us while we integrate our support systems. To find out more, visit www.support.cayuse.com.

Tax Center
Tax Center

Templates, User Guide, Form Specs and Samples.

 

 

Testimonials

Hilbert College“The product is easy to use. The on-line training is very good, and we were producing reports within a day. As our skill level progressed, we began creating very complicated reports and dashboards. The Evisions support team has always been readily available to answer any questions we had.”

Derise Hedge
DBA / Developer
Hilbert College


Northwest Nazarene University"It is rare to find a software vendor that truly puts customers first. Evisions demonstrates this with the quality of their software and customer support. Their software installs quickly, is easy to learn and it just works like it should. We spend at most a quarter of the time supporting Evisions software as we did with our previous reporting software. It is almost always flexible enough to approach an unusual problem in several different ways."

Brian Stillman
Dir. Administrative Computing
Northwest Nazarene University


Red Deer College

"…IntelleCheck was an easy installation for us. We have been using the product for the last three years and it has been very reliable and robust. Evisions customer service has been excellent."

Tony Jayatunge
Manager Computer Services
Red Deer College


Jacksonville University"The Evisions Argos product was not only extremely easy to learn, it has been extremely powerful as well. We were able to quickly rebuild and expand upon a large number of reports in a relatively short time. In addition, we have been able to create simple lookup screens and dashboards that have decreased the need for Colleague Licenses. The ability to combine information from multiple data sources onto one screen is just one example of its versatility. I would recommend the product to any business organization."

JD Hysler
Programmer/Data Analyst
Information Technology
Jacksonville University


"I came to SUNY Adirondack from a school with no reporting tool, where everything had to be requested. When I got up here and found Argos, it was just unbelievable how much easier it made my job."

Cynthia Zielaskowski,
Director of Registration and Records
SUNY Adirondack


University Of Leeds"Argos reporting has streamlined the issuing of documents to all students, providing a consistent student experience."

Lisa Mangham
Supervisor, Counter Services Student Administration
University Of Leeds


University of Wyoming"E-bills are now mandatory for students and in a survey we have found that students are happier with getting their bills via email rather than in the mail."

Lynn Crist
Business Office Manager
University of Wyoming


University Of Leeds"The University of Leeds needed an intuitive, configurable solution that was centrally developed and maintained, yet available to the entire reporting community."

Chris Jowett
Systems Consultant, Student Systems Administration
University Of Leeds


SUNY Downstate Medical Center“Thank you for the great training sessions, excellent demo and energizing workshops you conducted this week in SUNY Downstate Medical Center. The feedback from everyone was extremely positive. The contents of the course were very helpful and wonderfully presented. You really engaged all the participants.”

Dina Britan
Supervising Programmer Analyst
SUNY Downstate Medical Center


City College of San Francisco"We wanted to align ourselves with the City of San Francisco's "go-green" program and we knew that cutting down on our printing would assist with this alignment."

Don Lind
Director Payroll Services
City College of San Francisco