Support | Evisions
Support

Supporting you is our main focus.  We get you straight, fast answers – without time-consuming holdups or false starts.  Plus our experienced, highly trained team ensures you get the right solution for your specific needs.  So we invite you to give us a click or a call and discover all the outstanding support we can provide.


Product Support
Product Support

View product specific resources to help simplify your implementation and maintenance.

Knowledge Base                                             

Search the Knowledge Base for answers to the most common questions.  

Documentation and Software
Documentation and Software

Installation, product documentation and software downloads for each of our products can be found here.  Search based on product, key words, or document type for the specific information you are looking for.
*Client login required.

CO-OP User Community
CO-OP User Community

The CO-OP User Community is a collaborative client-centric place to share ideas, experiences, development, forms and reports with users just like you.
*Client login required.

Evisions HelpDesk
HelpDesk

The HelpDesk provides our clients and technical staff a method to accurately capture, track, sort and view product support requests.
*Client login required.

Cayuse Research Suite
Evisions Research Suite

Support for the Cayuse product line will continue to be performed from Cayuse's Portland office and through Cayuse's website. Please bear with us while we integrate our support systems. To find out more, visit www.support.cayuse.com.

Tax Center
Tax Center

Templates, User Guide, Form Specs and Samples.

 

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Testimonials

Missouri State University"We needed to improve our ability to produce ad hoc reports including dashboards for decision-makers. We wanted to empower our staff to easily generate any report that they needed to service our university and students."

Theresa McCoy
Coordinator of Management Information Systems
Missouri State University


Loyola Marymount University

"Loyola Marymount University has been using Evisions products for years with great success... On the rare occasion when we have had a problem, the support staff has been easy to work with and committed to finding a solution as quickly as possible. Plus they listen to ideas we have to make their products that much better."

Robert Nitsos
Associate Registrar, Student Information Systems
Loyola Marymount University


Hilbert College“The product is easy to use. The on-line training is very good, and we were producing reports within a day. As our skill level progressed, we began creating very complicated reports and dashboards. The Evisions support team has always been readily available to answer any questions we had.”

Derise Hedge
DBA / Developer
Hilbert College


City College of San Francisco"We wanted to align ourselves with the City of San Francisco's "go-green" program and we knew that cutting down on our printing would assist with this alignment."

Don Lind
Director Payroll Services
City College of San Francisco


Arkansas State University"It’s wonderful to work with, their help desk always provides a quick and excellent response to whatever issue we’re facing. Out of all of our third party vendors they provide the excellent service that we need - quick rapid responses."

Cassey Tune
Banner/Technical Support
Arkansas State University


North Orange County Community College District"Before Argos was implemented, every department on the multiple campuses had to fend for themselves and create their own reports or hire consultants to create them. The reporting strategy was very inefficient."

Bob Hughes
Applications Support Manager
North Orange County Community College District


North Orange County Community College District"After installing Argos, our DBA was immediately able to do a simple query against the database and retrieve results."

Bob Hughes
Applications Support Manager
North Orange County Community College District


Point Loma Nazarene University“We have had many end users take advantage of the no additional charge web-based training and we love the CO-OP for sharing of DataBlocks.”

Bryan Blackwell
Programmer / Analyst
Point Loma Nazarene University


Red Deer College

"…IntelleCheck was an easy installation for us. We have been using the product for the last three years and it has been very reliable and robust. Evisions customer service has been excellent."

Tony Jayatunge
Manager Computer Services
Red Deer College


Xavier University

"Over the 10 years or so that we've been an Evisions client, the customer support has remained excellent on a consistent basis."

Melva Williams
Interim VP for the Office
of Technology Administration
Xavier University of Louisiana