Support | Evisions
Support

Supporting you is our main focus.  We get you straight, fast answers – without time-consuming holdups or false starts.  Plus our experienced, highly trained team ensures you get the right solution for your specific needs.  So we invite you to give us a click or a call and discover all the outstanding support we can provide.


Product Support
Product Support

View product specific resources to help simplify your implementation and maintenance.

Knowledge Base                                             

Search the Knowledge Base for answers to the most common questions.  

Documentation and Software
Documentation and Software

Installation, product documentation and software downloads for each of our products can be found here.  Search based on product, key words, or document type for the specific information you are looking for.
*Client login required.

CO-OP User Community
CO-OP User Community

The CO-OP User Community is a collaborative client-centric place to share ideas, experiences, development, forms and reports with users just like you.
*Client login required.

Evisions HelpDesk
HelpDesk

The HelpDesk provides our clients and technical staff a method to accurately capture, track, sort and view product support requests.
*Client login required.

Cayuse Research Suite
Evisions Research Suite

Support for the Cayuse product line will continue to be performed from Cayuse's Portland office and through Cayuse's website. Please bear with us while we integrate our support systems. To find out more, visit www.support.cayuse.com.

Tax Center
Tax Center

Templates, User Guide, Form Specs and Samples.

 

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Testimonials

Rockhurst University"We’ve been a long-time satisfied Argos user. Argos has allowed us to implement effective solutions for day-to-day tasks in several vital business areas, including Admissions, Alumni, Finance and the Registrar’s office."

William F. Haefele, Ph.D.
Vice President for Academic Affairs &
Student Development
Rockhurst University


North Orange County Community College District"We're a big fan of Argos. We have had the product for some time now and it has made a huge difference on our multiple campuses."

Bob Hughes
Applications Support Manager
North Orange County Community College District


Aims Community College“Before Argos, our counselors would spend a great deal of time writing notes, entering in the notes into a spreadsheet file and generating letters to our instructors related to our students with disabilities.”

Rob Easton
Programmer / Analyst
Aims Community College


Lehigh University“The Lehigh Alumni Relations Office uses a constituent relationship management model to assess alumni connectivity, activity and ultimately philanthropic support for our great university. The Argos platform has allowed us to pull, synthesize and analyze data in ways only dreamed of in previous years. Our successful achievement of yearly stretch goals and our strategies for increased participation are directly related to our use of Argos.”

Bob Wolfenden
AVP for Alumni Relations and Annual Giving
Lehigh University


Missouri State University"We needed to improve our ability to produce ad hoc reports including dashboards for decision-makers. We wanted to empower our staff to easily generate any report that they needed to service our university and students."

Theresa McCoy
Coordinator of Management Information Systems
Missouri State University


Lehigh University“Argos assists me in monitoring staff performance and gift processing entry. We have been able to reduce the amount of paper previously used by our department now that Argos reports are emailed to our respective areas. And we are able to proactively enhance our matching gift program by using Argos to report on various employment and giving parameters.”

Karen A. Sims
Director of Information Processing
Lehigh University


Point Loma Nazarene University“We have had many end users take advantage of the no additional charge web-based training and we love the CO-OP for sharing of DataBlocks.”

Bryan Blackwell
Programmer / Analyst
Point Loma Nazarene University


Australian Catholic University"Argos is user friendly. The banded report allows for easy creation of formatted reports. Pre-designed reports provide a quick way to extract the data required."

Gabriel Spata
Student Systems Support Officer
Australian Catholic University


Hilbert College“The product is easy to use. The on-line training is very good, and we were producing reports within a day. As our skill level progressed, we began creating very complicated reports and dashboards. The Evisions support team has always been readily available to answer any questions we had.”

Derise Hedge
DBA / Developer
Hilbert College


SUNY Downstate Medical Center“Thank you for the great training sessions, excellent demo and energizing workshops you conducted this week in SUNY Downstate Medical Center. The feedback from everyone was extremely positive. The contents of the course were very helpful and wonderfully presented. You really engaged all the participants.”

Dina Britan
Supervising Programmer Analyst
SUNY Downstate Medical Center