November, 2002 -- Evisions recently implemented a new comprehensive “Evisions HelpDesk” to allow for centralized reporting, resolution, and tracking of both projects and user problems. While continually lauded for exceptional service in annual surveys, Evisions added the new technology to allow clients to log, track and receive automated status updates on the web.

According to Kevin Jones, President, “Our rapid acceptance by Banner clients everywhere is a direct result of the major emphasis we place on service. If you do great work, people spread the word. Everyone here works hard and has a pro-service attitude. The new Evisions HelpDesk takes our great support mentality and funnels it into a well-structured system. It offers immediate self-service on the web, and tracking all the way along. People should be pleased with how we have made great service even better!”