Our Mission
At Evisions, we’ve made it our mission to deliver innovative, easy-to-use software that helps higher education organizations work better. Our administrative solutions are efficient, affordable, user-friendly—and backed by enthusiastic, world-class support and services. In everything we do, we aim to show how much we care about the products we create, the individuals we serve, and the world in which we live.
Our Values
Our Belief
Our Priority
Our Approach
Our Attitude
Client Facing Teams
Whether you’re an existing client or someone who is first learning of Evisions, you’re journey with us will lead you through indirect touchpoints or direct interactions with some of our client-facing teams. Get to know these teams and where along your journey you are likely to meet them.
Marketing Team
Your initial touchpoints and encounters with Evisions.
- Website
- Product Info/Brochures
- Blogs/eBooks
- Case Studies / Videos
- On Demand Webinars
- Emails
- Live Webinars
- Trade Shows
Proactive
Marketing
Team
Sales
Potential initial touchpoint:
- Emails
You’ve told us that you want more information. Sales will:
- Discuss your needs
- Provide remote or onsite demos
- Answer specific product-related questions
- Provide pricing
Proactive Responsive
Sales
Professional Services
You’ve decided to make your purchase. Welcome! Professional Services will:
- Guide you through installation and set-up / Provide necessary documentation
- Provide remote or onsite training
- Provide any custom development or training that may have also been purchased
Responsive
Professional
Services
Support & Community
You’re up and running on your new software.
Support will:
- Help resolve any technical issues you encounter
- Provide you key support documentation and resources
Community:
- Knowledgebase articles
- Live discussion forums with fellow users
- Pre-built files and templates from Evisions and fellow users
Responsive
Support &
Community
Client Experience Team
Higher Ed experts who will proactively reach out to you to:
- Work with you to understand your business needs, and plan how to address them using your already-licensed products
- Answer or direct any questions you have around your Evisions products, resources, and licenses
- Collect and act as advocates for your product feedback and feature requests
Proactive
Client Experience
Team
Client Experience Team
Higher Ed experts who will proactively reach out to you to:
- Work with you to understand your business needs, and plan how to address them using your already-licensed products
- Answer or direct any questions you have around your Evisions products, resources, and licenses
- Collect and act as advocates for your product feedback and feature requests
- Identify potential beta customers and co-marketing opportunities
Proactive
Client Experience
Team
Support & Community
Support will:
- Help resolve any technical issues
- Provide key support documentation and resources
- Identify potential beta customers and co-marketing opportunities
The Community is there to offer:
- Knowledgebase articles
- Live discussion forums with fellow users
- Pre-built files and templates from Evisions and fellow users
Responsive
Support &
Community
Marketing Team
Your source for product update announcements, new product releases, upcoming events & webinars, and new blogs, videos, eBooks, & case studies.
- Create client case studies, client-led webinars, conference co-presentations, and client-written blogs.
Proactive Responsive
Marketing
Team
Product Team
The Engagement or Support Team has identified you as a potential candidate to beta test a new feature, module, or product. The Product Team will:
- Work with you to evaluate your beta candidacy
- Work closely with you throughout the beta testing process
Responsive
Product
Team
Sales
You’ve told us that you want more information. Sales will:
- Discuss your needs
- Provide remote or onsite demos
- Answer specific product/service related questions
- Provide pricing
Proactive Responsive
Sales
Professional Services
You’ve decided to purchase a new product or service. Professional Services will:
- Guide you through installation and set-up, and provide necessary documentation for new product
- Provide remote or onsite training
- Schedule and conduct any new services (consultations, development, and/or training)
Responsive
Professional
Services
Marketing Team
Your initial touchpoints and encounters with Evisions.
- Website
- Product Info/Brochures
- Blogs/eBooks
- Case Studies / Videos
- On Demand Webinars
- Emails
- Live Webinars
- Trade Shows
Proactive
Sales
Potential initial touchpoint:
- Emails
You’ve told us that you want more information. Sales will:
- Discuss your needs
- Provide remote or onsite demos
- Answer specific product-related questions
- Provide pricing
Proactive Responsive
Professional Services
You’ve decided to make your purchase. Welcome! Professional Services will:
- Guide you through installation and set-up / Provide necessary documentation
- Provide remote or onsite training
- Provide any custom development or training that may have also been purchased
Responsive
Support & Community
You’re up and running on your new software.
Support will:
- Help resolve any technical issues you encounter
- Provide you key support documentation and resources
Community:
- Knowledgebase articles
- Live discussion forums with fellow users
- Pre-built files and templates from Evisions and fellow users
Responsive
Engagement Team
Higher Ed experts who will proactively reach out to you to:
- Work with you to understand your business needs, and plan how to address them using your already-licensed products
- Answer or direct any questions you have around your Evisions products, resources, and licenses
- Collect and act as advocates for your product feedback and feature requests
Proactive
Engagement Team
Higher Ed experts who will proactively reach out to you to:
- Work with you to understand your business needs, and plan how to address them using your already-licensed products
- Answer or direct any questions you have around your Evisions products, resources, and licenses
- Collect and act as advocates for your product feedback and feature requests
- Identify potential beta customers and co-marketing opportunities
Proactive
Support & Community
Support will:
- Help resolve any technical issues
- Provide key support documentation and resources
- Identify potential beta customers and co-marketing opportunities
The Community is there to offer:
- Knowledgebase articles
- Live discussion forums with fellow users
- Pre-built files and templates from Evisions and fellow users
Responsive
Marketing
Your source for product update announcements, new product releases, upcoming events & webinars, and new blogs, videos, eBooks, & case studies.
- Create client case studies, client-led webinars, conference co-presentations, and client-written blogs.
Proactive Responsive
Product Team
The Engagement or Support Team has identified you as a potential candidate to beta test a new feature, module, or product. The Product Team will:
- Work with you to evaluate your beta candidacy
- Work closely with you throughout the beta testing process
Responsive
Sales
You’ve told us that you want more information. Sales will:
- Discuss your needs
- Provide remote or onsite demos
- Answer specific product/service related questions
- Provide pricing
Proactive Responsive
Professional Services
You’ve decided to purchase a new product or service. Professional Services will:
- Guide you through installation and set-up, and provide necessary documentation for new product
- Provide remote or onsite training
- Schedule and conduct any new services (consultations, development, and/or training)
Responsive
Our Partners
