Customer Support That Sets Us Apart
Excellence You Can Count On
Satisfaction Score
%
Dedicated to Your Success
We built a world-class support team that goes beyond the software. Behind every product is a team of experts dedicated to guiding, solving, and partnering with you, so you always have people you can count on, not just tools you can use.
Deep Product + Higher Ed Expertise
Fast Response Times
No Outsourced Agents
Personalized, Not Scripted
See why our clients say Evisions’ support stands above the rest.
Trusted by Those Who Know Us
“Evisions support is probably the best among any software vendors I have worked with in the Education field.”
Linda Graves, Information Systems Technical Analyst, Athens State University“Evisions continues to provide some of the best tech support I have encountered in nearly 35 years of working in IT. The file turnaround that was warned could take 10–15 business days took less than 2 business days, most of which was spent waiting for me to provide the requested information. Evisions tech support continues to exceed my expectations.”
Rob Albertson, Associate Director of Computer Information Systems, Columbia-Greene Community College“I don't normally give full marks across the board for a support experience like this, but the experience from Evisions was absolutely fantastic. From my original previous ticket, through to this one the technicians were quick to respond, friendly, super knowledgeable, and accommodating.”
Josh Rogalski, Network Technician, SUNY Cayuga Community College“Evisions made the transition to Argos seamless. Their support team is always there, and if they don’t have the answer immediately, they dig in, follow up, and help you get exactly what you need.”
Alejandro Aguilar, Systems Architect, Imperial Valley College“It's not often we reach out but when we do, the response time, and every aspect is always top notch!”
Liz Dorso, Senior Business Systems Analyst, Sacred Heart University“Evisions has the most amazing support team. Always responsive and helpful. One of the best all around. Kudos to the team.”
Lynn Sosebee, Banner Functional Developer, Eckerd College“I always love working with Evisions Support. You've built a culture of responsiveness and respect that I don't experience with many of our other major vendors. Thanks for being you.”
Julianne Johnson, Information Systems Manager, Western Connecticut State University“I love Evisions support, really way better than other vendors I've had dealt with when it comes to responsiveness, knowledge and professionalism!”
Joy Clavel, Business Tech/Applications Analyst, Western Carolina University“Evisions support is probably the best among any software vendors I have worked with in the Education field.”
Linda Graves, Information Systems Technical Analyst, Athens State University“Evisions continues to provide some of the best tech support I have encountered in nearly 35 years of working in IT. The file turnaround that was warned could take 10–15 business days took less than 2 business days, most of which was spent waiting for me to provide the requested information. Evisions tech support continues to exceed my expectations.”
Rob Albertson, Associate Director of Computer Information Systems, Columbia-Greene Community College“I don't normally give full marks across the board for a support experience like this, but the experience from Evisions was absolutely fantastic. From my original previous ticket, through to this one the technicians were quick to respond, friendly, super knowledgeable, and accommodating.”
Josh Rogalski, Network Technician, SUNY Cayuga Community College“Evisions made the transition to Argos seamless. Their support team is always there, and if they don’t have the answer immediately, they dig in, follow up, and help you get exactly what you need.”
Alejandro Aguilar, Systems Architect, Imperial Valley College“It's not often we reach out but when we do, the response time, and every aspect is always top notch!”
Liz Dorso, Senior Business Systems Analyst, Sacred Heart University“Evisions has the most amazing support team. Always responsive and helpful. One of the best all around. Kudos to the team.”
Lynn Sosebee, Banner Functional Developer, Eckerd College“I always love working with Evisions Support. You've built a culture of responsiveness and respect that I don't experience with many of our other major vendors. Thanks for being you.”
Julianne Johnson, Information Systems Manager, Western Connecticut State University“I love Evisions support, really way better than other vendors I've had dealt with when it comes to responsiveness, knowledge and professionalism!”
Joy Clavel, Business Tech/Applications Analyst, Western Carolina University“Your customer support is unmatched. The team is an asset to your company and always delivers 5-star service. Keep up the excellent work.”
Pam Schwartz, Application Systems Analyst, Northeast Community College“We chose Argos because of how they work with us. It’s not just about the software, it’s about the support and partnership.”
Alberto Solis, Director of Systems and Applications, University of Mount Saint Vincent“Evisions has the absolute best support team in the industry.”
James Webb, Walters State“I had a great experience with the customer support team. They were quick to respond, professional, and very knowledgeable. My issue was resolved efficiently, and the support representative took the time to explain what went wrong and how to prevent it in the future. I appreciated their patience and clear communication throughout the process. It's reassuring to know there's a reliable team ready to help whenever technical issues arise. Highly recommended!”
Purvi Shah, System Analyst & Banner Support Specialist, Harford Community College“We work with support from a lot of vendors, and some of them I don't look forward to working with. Evisions isn't one of those. Your staff are always responsive, helpful, and clearly know what they are talking about.”
Ben Hammond, IT Systems Analyst II, Waubonsee Community College“Evisions always has the best support. Quick, efficient, and always on point. Thank you for your great assistance!”
Michele Miler, Assistant Director Enterprise Systems, Illinois Wesleyan University“I deal with a few vendors where I periodically have to submit tickets and support requests. Evisions is the only company whose reputation is such that if we let the team know we're putting in a ticket, we know it'll be resolved and that we can count on you all when we need you. This support request met that same high mark and it, as always, is appreciated.”
Corey Linder, Database Administrator, Christopher Newport University“Your customer support is unmatched. The team is an asset to your company and always delivers 5-star service. Keep up the excellent work.”
Pam Schwartz, Application Systems Analyst, Northeast Community College“We chose Argos because of how they work with us. It’s not just about the software, it’s about the support and partnership.”
Alberto Solis, Director of Systems and Applications, University of Mount Saint Vincent“Evisions has the absolute best support team in the industry.”
James Webb, Walters State“I had a great experience with the customer support team. They were quick to respond, professional, and very knowledgeable. My issue was resolved efficiently, and the support representative took the time to explain what went wrong and how to prevent it in the future. I appreciated their patience and clear communication throughout the process. It's reassuring to know there's a reliable team ready to help whenever technical issues arise. Highly recommended!”
Purvi Shah, System Analyst & Banner Support Specialist, Harford Community College“We work with support from a lot of vendors, and some of them I don't look forward to working with. Evisions isn't one of those. Your staff are always responsive, helpful, and clearly know what they are talking about.”
Ben Hammond, IT Systems Analyst II, Waubonsee Community College“Evisions always has the best support. Quick, efficient, and always on point. Thank you for your great assistance!”
Michele Miler, Assistant Director Enterprise Systems, Illinois Wesleyan University“I deal with a few vendors where I periodically have to submit tickets and support requests. Evisions is the only company whose reputation is such that if we let the team know we're putting in a ticket, we know it'll be resolved and that we can count on you all when we need you. This support request met that same high mark and it, as always, is appreciated.”
Corey Linder, Database Administrator, Christopher Newport University