by Allen Taylor | Feb 6, 2026 | HEat Index
In my past life working at institutions, whenever we were adopting new software, I always spent a few minutes during information or training sessions giving people space to mentally and emotionally process this change. They were free to say whatever they wanted about...
by Allen Taylor | Jan 30, 2026 | HEat Index
For those impacted, I hope you made it through last week’s weather intact and have found somewhere warm to hunker down if your area is currently in the grips of the latest arctic blast. This week’s issue is a bit shorter, but both pieces are worth lingering on. First,...
by Allen Taylor | Jan 26, 2026 | HEat Index
Since it seems much of the country is under some sort of weather advisory this weekend, it might be a good time to slow down and dig into one of the links in this week’s issue a bit more deeply, and maybe even talk it through with your colleagues next week. They don’t...
by Allen Taylor | Jan 15, 2026 | HEat Index
Two weeks into 2026 and AI is already dominating this newsletter. While I personally have mixed feelings about AI, we can’t ignore the impact it is having on our sector, from staff using AI to support their day-to-day work to the hidden costs of AI subscriptions...
by Allen Taylor | Jan 8, 2026 | HEat Index
Welcome back! I hope you had a wonderful holiday season and that your new year has started off on a bright note. Let’s dive right in. First, we look at some trends that will likely impact higher education this year. From there, we discuss the importance of data...
by Allen Taylor | Dec 18, 2025 | HEat Index
As the fall semester comes to a close, we have one last look at the interesting higher ed news from 2025. In this week’s issue, we discuss practical advice for managing the learning environment in the age of AI. From there, we turn our attention to the hidden ways...