Customer story · Bridgewater State University
Check-in applications built on Argos are music to the university’s ears
What began as a report to find student teachers for loaner iPads became a card-swipe check-in tool built on Argos and Banner data, now used by more than 30 departments and groups.
Bridgewater, Massachusetts
Public, 4-year university
Argos
- Better-informed outreachEvent data now informs marketing and communication efforts across campus.
- Data that shapes eventsAudience data helps shape future events and decisions.
- 30+ departments on boardMore than 30 departments and groups use the check-in tool.
Bridgewater State University at a glance
1840
Founded
10,400+
Students
350+
Faculty and staff
99
Undergraduate programs
35
Graduate programs
01
The challenge
An iPad for every student teacher, and no way to track them
Bridgewater State University, in Massachusetts, was implementing a new program in which each Education major was to be issued an iPad to use as they fulfilled their student teaching requirements.
Initially, they just needed to identify the correct students within the major who were enrolled in student teaching courses. But after identifying the students eligible to receive the loaner iPads, the University realized it would be beneficial to have an application that used that same information to check those iPads out and back in.
02
The solution
A school ID, a card reader, and Argos
Bridgewater State was already using Evisions Argos as its enterprise reporting platform across campus. The request had started as a report of eligible students, so connecting ERP data to a specific event seemed possible.
The staff member engaged to develop the solution was familiar with Argos, and the only additional equipment needed was a card reader. Once built, the tool was demonstrated to IT administration, who approved it.
BSU had created a solution that tied a tagged iPad to an individual using their school ID, a card reader, and Argos. The solution was simple, the card reader inexpensive, and the University could now track iPad usage among its student teachers.
Then the Music Department called
The combination of ERP data, Argos, and a card reader opened an array of opportunities for similar tools across the institution. Soon after the Education Department’s application was complete, the Music Department asked IT for a way to track attendance at performances. IT modified the iPad check-out application into a check-in tracker that links a student to a specific music function.
After a demonstration at a ‘technology day’ that highlighted new and existing applications and tools, the solution took off. Athletics uses it to check in students at the pool, fitness center, and sporting events. New Student & Family Programs uses it for leader and new-student orientations.
In all, over 30 departments and groups use the tool, including Advising, Career Services, the Pride Center, the Martin Richard Institute for Social Justice, Wellness Committee events, the Jumpstart Program to track lending materials, the Greater Boston Food Bank to track usage anonymously, and Information Technology for security awareness and other events.
“Using the check-in app went swimmingly at our first event! I handed the student worker the attached directions to see if she could figure it out – and she did, easily.”
Jill Beckwith · Director of Research, Grants, and Evaluation, Martin Richard Institute for Social Justice
How a swipe becomes a report
When users swipe their card, they are tracked as attending an event, using a service, or borrowing equipment. That record, plus whatever the application tracks (day, time, event type, equipment type), is stored in a behind-the-scenes table in Ellucian Banner. Users then run Argos reports that combine the event data with other Banner data such as student demographics, enrollment, and major.
| Before | With Argos |
|---|---|
| No easy way to track loaner iPads | Each tagged iPad tied to a student through their school ID |
| No specific data on attendance at campus events | Every swipe records an event attended, a service used, or equipment borrowed |
| No trend information about attendees | Event data reported alongside Banner demographics, enrollment, and major |
| A one-off report request for eligible students | A check-in tool used by more than 30 departments and groups |
“
This is a classic example of innovation in action. By thinking outside the box, IT staff were able to design a low-cost solution that drives data-driven decision making and promotes student success.
Steve Zuromski · Associate Vice President of Information Technology, Bridgewater State University
03
The results
Finally, data on who shows up
Previously, Bridgewater State University had no specific data on attendance at any events on campus, let alone trend information about those attendees. This solution, due in part to its ease of use, has changed all that.
Since implementing the check-in application, end users at the university report that their marketing and communication efforts are more informed, and that they have been able to use their audience data to better shape future events and decisions.
30+ departments and groups
From Athletics to Advising, the tool spread across campus.
Better-informed outreach
Marketing and communication efforts draw on real audience data.
Events shaped by data
Audience data shapes future events and decisions.
Low cost, wide reach
An inexpensive card reader was the only new equipment needed.
“
The program is exactly what we need, plus it’s easy to use.
Jane Doherty
Volunteer Foodbank Manager
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